William Hill Customer Support

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CUSTOMER SERVICES

For any customer enquiries relating to online and mobile, please contact our Customer Service team via live chat or visit our help centre. Click here for more information.

For enquiries relating to telephone or shop facilities please click on the link below:

Service Contact details Opening hours; Online customers. Click here to contact us. Click here to contact us via Live Chat William Hill Online 6/1 Waterport Place Gibraltar. 24/7 By Live Chat Verification / Documents. 24/7 By Chat or Email. Click here to contact us Mon-Fri: 09:30 – 21:30 Sat: 08:30.

  • At William Hill International, our mission is to be at the forefront of entertainment across all verticals of our business. Being a Customer Service Specialist at Mr Green Online Casino means being part of the ambition of becoming the best customer service in the industry. Hence, we are looking for proactive, forward thinking candidates.
  • Please contact our customer support via live chat, or email! This is how it works: Click on 'contact us' to get the option to either send an email or to start the live chat, to address your request.
  • As a William Hill customer or punter, you are rest assured that whenever you need clarification on anything relating to your account, William Hill is a contact away. This include face-to-face complaint lodging, mail service, email message, telephone calls, social media presence and form submissions.
  • At William Hill we deliver online poker at a superior level in the gaming industry, offering the best loyalty program along with continuous promotions and tournaments. Combined with award winning customer service - available 24/7 - William Hill is the only destination for online poker.

Press Team - UK and Europe

For any media interviews, sponsorships and promotions, please contact our Press Office team.

Investors

For investor relations enquiries please contact our Investor Relations team.

For financial media enquiries, please contact Andrew Porter and Oliver Hughes at Brunswick Group.

Tel: +44 (0)20 7404 5959

Shareholders

For enquiries relating to personal shareholdings please contact the registrar:

Support

Computershare Investor Services PLC
The Pavilions
Bridgwater Road
Bristol
BS99 6ZZ
Tel: +44 (0) 870 703 0106

Public and industry stakeholders

For enquiries relating to government affairs and industry relationships, please contact Alison Cole in our Public Affairs team:
Tel: +44 (0)20 7612 3233

Careers / Human resources

If you are looking to work with us, please visit our Careers website.

For any HR related queries for our UK employees including reference requests please contact the GO2HR team on:

Email: GO2HR@williamhill.co.uk
Tel: 0345 600 2900

Procurement

William Hill Us Customer Service

SupportWilliam Hill Customer Support

For details about the procurement of goods or services please contact globalprocurement@williamhill.co.uk.

Property

William Hill Customer Support

If you would like to suggest a vacant property for our betting shop development, please contact our Property team:
Tel: +44 (0)20 8918 3602
Email: propertysuggestions@williamhill.co.uk

All other enquiries, please contact our head office:

1 Bedford Avenue
London
WC1B 3AU
Tel: +44 (0)20 7612 3000